Terms of Service
Last updated: February 24, 2026
1. Acceptance of Terms
By downloading, installing, accessing, or using Tropiq (the "Service"), provided by Tropiq Inc. ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent and warrant that you are authorized to bind that organization to these Terms.
If you do not agree to these Terms, do not use the Service.
These Terms incorporate our Privacy Policy, available at tropiq.app/privacy, which is binding on all users.
2. Eligibility
To use the Service, you must:
- Be at least 18 years of age;
- Have the legal capacity to enter into a binding contract in your jurisdiction;
- Not be prohibited from using the Service under applicable law, including U.S. export control and sanctions regulations; and
- Provide accurate and truthful information during account registration.
The Service is not directed to individuals under 18. By using the Service, you represent and warrant that you meet all eligibility requirements.
3. Account Registration
3.1 Account Creation
To access most features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update your information promptly if it changes.
3.2 Account Security
You are responsible for maintaining the confidentiality of your login credentials. You may not share your username, password, or any other login credentials with any other person or publicly disclose them. You are solely responsible for all activity that occurs under your account. If you suspect unauthorized access to your account, notify us immediately at support@tropiq.app.
3.3 One Account Per User
Unless you have a multi-seat enterprise or team subscription, each account is for a single named user. Account sharing between multiple pilots is not permitted under a single-user plan.
4. License Grant
4.1 Grant of License
Subject to your compliance with these Terms and payment of any applicable subscription fees, Tropiq Inc. grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to:
(a) Download and install the Tropiq mobile application on compatible devices that you own or control; (b) Access and use the Tropiq web platform; and (c) Use any APIs provided by the Company solely as authorized in accompanying developer documentation,
in each case for your aviation flight planning, navigation reference, and logbook purposes, whether your flying is personal, instructional, or commercial in nature. The restriction on "commercial use" in these Terms refers to commercial exploitation of the Service itself (such as reselling access or building a competing product), not to the nature of the flights you conduct.
4.2 Reservation of Rights
The Service is licensed, not sold. Tropiq Inc. and its licensors retain all right, title, and interest in and to the Service, including all intellectual property rights. Nothing in these Terms transfers any ownership rights to you.
4.3 Updates
We may release updates, patches, or new versions of the Service from time to time. Some updates may be required to continue using the Service. Your continued use of the Service following an update constitutes acceptance of the updated version.
5. License Restrictions
You may not:
(a) Copy, reproduce, modify, or create derivative works of any part of the Service or its underlying software; (b) Decompile, disassemble, reverse engineer, or attempt to derive the source code of the Service, except to the extent expressly permitted by applicable law notwithstanding this restriction; (c) Sublicense, sell, resell, transfer, or assign your license or use the Service to provide a commercial data redistribution or resale service; (d) Remove or alter any proprietary notices, labels, or marks on the Service; (e) Use any automated means, bots, scrapers, or data mining tools to access or extract data from the Service beyond what is expressly permitted by our API documentation; (f) Attempt to gain unauthorized access to any portion of the Service, its servers, or any connected systems; (g) Use the Service in any manner that violates applicable law, including FAA regulations, export control laws, or privacy laws; or (h) Introduce malware, viruses, or other harmful code into the Service.
Violation of these restrictions may result in immediate termination of your license and may expose you to civil and criminal liability.
6. Subscriptions and Payment
6.1 Subscription Plans
Access to certain features of the Service requires a paid subscription. Current subscription tiers, pricing, and included features are described at tropiq.app/pricing.
6.2 Price Changes
We reserve the right to change subscription pricing. For existing subscribers, any price increase will take effect at your next renewal date, and we will provide at least 30 days' advance written notice by email before any increase applies to your account. Continued use after the new price takes effect constitutes acceptance of the new pricing. If you do not accept a price change, you may cancel before your next renewal date.
6.3 Free Trial
If we offer a free trial period, your trial will automatically convert to a paid subscription at the end of the trial unless you cancel before the trial period expires. No charge will be made during the free trial period. We will remind you by email before a trial converts to a paid plan.
6.4 Billing and Auto-Renewal
Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected). Subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date. Renewal charges will be applied to your payment method on file.
Cancellation is as easy as sign-up: you may cancel at any time through your account settings page, with no requirement to contact support or navigate additional steps.
6.5 Cancellation
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing cycle; you will retain access to paid features through the end of the period for which you have already paid.
Logbook access after cancellation: If your subscription lapses or you cancel, you will retain read-only access to your logbook and the ability to export your flight records for a minimum of 90 days following cancellation. After 90 days, logbook data may be inaccessible through the Service but will be retained on our servers per our Privacy Policy and may be restored if you resubscribe within the retention period.
6.6 Refunds
Subscription fees are generally non-refundable for the current billing period, except:
- Where required by applicable law;
- Where we terminate your account without cause before the end of a prepaid subscription period, in which case we will issue a pro-rata refund for the unused portion; or
- Where we determine in our sole discretion that a refund is warranted.
If you believe a charge was made in error, contact us at support@tropiq.app within 30 days of the charge.
6.7 Taxes
Prices displayed may exclude applicable taxes (such as sales tax). You are responsible for all applicable taxes except to the extent we are legally required to collect them.
6.8 In-App Purchases (App Store / Google Play)
If you purchase a subscription through the Apple App Store or Google Play Store, that purchase is subject to the applicable platform's payment and refund policies, which govern over these Terms with respect to billing, cancellation, and refunds. Billing disputes for platform-managed purchases must be directed to Apple or Google, as applicable.
7. Aviation Data and Content
7.1 Aeronautical Data — For Reference Only
The aeronautical data, charts, airport information, airspace depictions, weather data, NOTAMs, TFRs, and other aviation content available through the Service are provided for general reference and flight planning purposes only. Such data:
- Is derived from third-party sources and FAA/government databases and may lag behind official publications;
- May contain errors, omissions, or delays in updating;
- Is not a substitute for official preflight briefings from an FAA-approved weather service provider (e.g., 1800wxbrief.com);
- Is not certified for IFR use and is not approved as a primary instrument navigation source; and
- Is not approved for use as sole-source aeronautical data for any flight operation.
Pilots are legally responsible for obtaining official weather briefings, reviewing applicable NOTAMs, and complying with all FAA regulations before and during every flight.
No certified features exception: Nothing in this Service constitutes or should be interpreted as a claim that any feature is FAA-certified, TSO-approved, or approved for instrument navigation, unless a separate, specific written agreement between you and Tropiq Inc. expressly states otherwise and references the applicable TSO or certification authority. Any such certified features are governed exclusively by that separate agreement, not these Terms.
7.2 No Warranty of Data Accuracy
Tropiq Inc. makes no representation or warranty that aeronautical data, weather information, or other content is accurate, complete, current, or suitable for any particular flight or purpose.
7.3 Third-Party Data Sources
The Service incorporates data from third-party providers including, but not limited to, the FAA, NOAA, and other aviation data licensors. Use of such data is subject to the terms of those licensors. We are not responsible for the accuracy, completeness, or availability of third-party data.
8. Your Data and Flight Logs
8.1 Ownership of Your Data
You retain ownership of your flight logs, logbook entries, uploaded photos and documents, and other data you create and input into the Service ("User Data"). By using the Service, you grant Tropiq Inc. a limited, non-exclusive, worldwide license to host, store, process, and display your User Data solely as necessary to:
(a) Provide the features of the Service to you; (b) Sync your data across your authorized devices; (c) Enable third-party integrations you have explicitly authorized; and (d) Improve the reliability, performance, and safety features of the Service.
"Improve the Service" in clause (d) includes our use of de-identified, aggregated flight pattern data — including anonymized route statistics, performance distributions, and maneuver characteristics — to train and validate AI and machine learning models and to verify the accuracy of performance profiles used in those systems. This is a standard disclosed use described in our Privacy Policy (Section 3.2, Tier 1). Before any data enters these systems, all personal identifiers — your name, account ID, email, and tail number — are removed and cannot be re-associated with the processed data.
This clause does not authorize us to sell, license, or share your individually identifiable flight data with third parties for their commercial benefit. Use of individual-level GPS tracks and performance data with identifiers intact (Tier 2), aviation safety data program contributions, and insurance program data sharing each require your separate, affirmative opt-in consent as described in our Privacy Policy.
8.2 Your Backup Responsibility
While we make reasonable efforts to back up your data, we strongly recommend that you maintain independent, exported backups of your flight logs, particularly for FAA regulatory purposes (currency, rating applications, certificate requirements). We are not liable for any loss of User Data. You can export your data at any time under Section 8.3.
8.3 Data Export
You may export your logbook and flight data at any time from within the Service. Export formats include PDF, CSV, and other supported formats. This right to export survives cancellation of your subscription for the 90-day window described in Section 6.5.
8.4 Third-Party Integrations
If you authorize integration with third-party aviation services (e.g., maintenance tracking, scheduling, or flight analysis platforms), you consent to sharing the applicable data with those services as described in our Privacy Policy. You may revoke integrations at any time in your account settings.
8.5 Flight Instructor (CFI) Relationships
If you use the CFI features of the Service, the following terms govern the instructor-student relationship:
Student rights: The student owns the logbook relationship. A student may grant a CFI access to their logbook at any time and may revoke that access at any time without notice. Upon revocation, the CFI's access to the student's full logbook terminates immediately.
CFI retained access: After a student revokes access, the CFI retains permanent read-only access strictly limited to the specific logbook entries and endorsements the CFI personally created or signed during the active relationship. This retained access cannot be expanded, transferred, or used to view any data outside those specific entries.
Endorsements as permanent records: Endorsements created by a CFI are legal FAA records. Neither the student nor the CFI may delete an endorsement once it has been created. Students retain the right to export their full logbook including all endorsements at any time.
CFI representations: By using CFI features of the Service, you represent that you hold a valid FAA flight instructor certificate with appropriate ratings, that your certificate is current, and that any endorsements you create are accurate and lawfully made. You are solely responsible for ensuring your endorsements comply with all applicable FAA regulations.
8.6 Special Data Programs
De-identified aggregate data for AI/ML and performance systems is a standard disclosed use of the Service, as described in Section 8.1 and Privacy Policy Section 3.2 (Tier 1). No opt-in is required for this use because all personal identifiers are removed before processing.
Individual-level GPS tracks and performance data (Tier 2), aviation safety data program participation, and insurance partnership programs require your separate, affirmative opt-in consent as described in our Privacy Policy. Nothing in these Terms authorizes Tropiq Inc. to use your individually identifiable data for these purposes without that consent.
9. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
- In any way that violates applicable federal, state, or local law or regulation, including FAA regulations;
- To transmit or upload any content that is unlawful, threatening, harassing, defamatory, obscene, or invasive of another's privacy;
- To impersonate any person or entity or falsely claim affiliation with a person or entity;
- To interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure; or
- To attempt to probe, scan, or test the vulnerability of any system or network associated with the Service.
10. Intellectual Property
10.1 Company Intellectual Property
All content, features, functionality, software, logos, trademarks, and trade names associated with the Service are the property of Tropiq Inc. or its licensors and are protected by applicable intellectual property laws. You may not use our trademarks or branding without our prior written consent.
10.2 Feedback
If you provide suggestions, ideas, or feedback about the Service ("Feedback"), you grant Tropiq Inc. a royalty-free, worldwide, perpetual, irrevocable license to use, incorporate, and exploit such Feedback in any manner without additional compensation. We will not identify you publicly as the source of any Feedback without your consent.
11. Third-Party Services and Links
The Service may contain links to or integrate with third-party websites, services, or data sources. Tropiq Inc. does not control those third parties and is not responsible for their content, practices, or availability. Your use of third-party services is at your own risk and subject to the terms of those third parties.
12. Service Availability
We make reasonable efforts to maintain Service availability but do not guarantee uninterrupted access. The Service may be unavailable due to scheduled maintenance, emergency maintenance, third-party data outages, or events beyond our control.
For aviation planning purposes, you should always have contingency access to official aeronautical data sources and should not rely on this Service as your sole preflight resource. We are not liable for any consequences of Service unavailability.
13. Export Controls
The Service incorporates aeronautical data and software subject to U.S. export control laws, including the Export Administration Regulations (EAR). You may not access or use the Service from a country or territory subject to a U.S. trade embargo, and you represent that you are not listed on any U.S. government restricted-party or denied-party list. You are responsible for compliance with all applicable export laws in your jurisdiction.
14. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, Tropiq Inc. DISCLAIMS ALL WARRANTIES, INCLUDING:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
- ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM SECURITY VULNERABILITIES;
- ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY AERONAUTICAL DATA, WEATHER INFORMATION, CHARTS, OR OTHER CONTENT; AND
- ANY WARRANTY THAT THE SERVICE IS SUITABLE OR SAFE FOR USE IN ANY PARTICULAR FLIGHT OPERATION.
Tropiq Inc. DOES NOT WARRANT THAT THE SERVICE COMPLIES WITH THE AVIATION REGULATIONS OF ANY JURISDICTION. YOU ASSUME ALL RISK ARISING FROM YOUR USE OF THE SERVICE IN CONNECTION WITH ANY FLIGHT OPERATION.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
(a) IN NO EVENT SHALL Tropiq Inc., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF DATA, LOST PROFITS, OR BUSINESS INTERRUPTION — ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF Tropiq Inc. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(b) Tropiq Inc.'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS ($100.00).
(c) NOTHING IN THESE TERMS LIMITS OR EXCLUDES Tropiq Inc.'S LIABILITY FOR: (I) DEATH OR PERSONAL INJURY CAUSED BY Tropiq Inc.'S OWN GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; (II) FRAUD OR FRAUDULENT MISREPRESENTATION; OR (III) ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.
Some jurisdictions do not allow the exclusion of implied warranties or the limitation of certain damages. In those jurisdictions, our liability is limited to the greatest extent permitted by law.
16. Indemnification
You agree to indemnify, defend, and hold harmless Tropiq Inc., its affiliates, officers, directors, employees, agents, and licensors from and against claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
(a) Your unauthorized use or misuse of the Service in violation of these Terms; (b) Your violation of any applicable law or regulation, including any FAA regulation; (c) User Data or content you upload to the Service that infringes a third party's rights; or (d) Any claim by a third party directly caused by your actions in connection with the Service.
This indemnification does not apply to claims arising from Tropiq Inc.'s own negligence, willful misconduct, or breach of these Terms.
17. Termination
17.1 Termination by You
You may close your account at any time through the account settings page or by contacting us at support@tropiq.app. Closing your account does not automatically delete your data; see our Privacy Policy for data retention details.
17.2 Termination by Company — For Cause
We may immediately suspend or terminate your access if we reasonably believe you have materially violated these Terms, including violations of Section 5 (License Restrictions) or Section 9 (Acceptable Use). We will provide notice where practicable and will give you a reasonable opportunity to cure non-material violations before terminating.
17.3 Termination by Company — Without Cause
We may terminate your access without cause upon 30 days' written notice. In such cases, we will issue a pro-rata refund of any prepaid subscription fees for the unused portion of your billing period.
17.4 Effect of Termination
Upon termination: (a) your license to use the Service revokes immediately; (b) your access to paid features ends; and (c) data retention and export rights are governed by our Privacy Policy and Section 6.5 of these Terms. Sections 5, 7, 8.1, 10, 13, 14, 15, 16, and 18 survive termination.
18. Governing Law and Dispute Resolution
18.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law provisions.
18.2 Informal Resolution
Before initiating any formal dispute proceeding, you agree to contact us at support@tropiq.app to describe your dispute and attempt to resolve it informally. We will respond within 14 business days and attempt to resolve the dispute within 30 days. Neither party may initiate formal proceedings until this informal period has elapsed, except to seek emergency injunctive relief.
18.3 Binding Arbitration
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except as provided in Sections 18.4 and 18.5. The arbitration will take place in Newark, Delaware, or by videoconference at either party's election. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
CLASS ACTION WAIVER: YOU AND Tropiq Inc. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a representative or class proceeding.
Important: The enforceability of mandatory arbitration clauses and class action waivers varies by jurisdiction and is subject to ongoing legal developments. If any portion of this Section 18.3 is found unenforceable by a court of competent jurisdiction, the remainder of this section will continue to apply.
18.4 Exceptions to Arbitration
Either party may bring an individual claim in small claims court if the claim qualifies. Either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction for infringement or misappropriation of intellectual property rights, without first going through arbitration.
18.5 Opt-Out Right
You may opt out of the arbitration agreement in Section 18.3 within 30 days of first accepting these Terms by sending written notice to support@tropiq.app with the subject line "Arbitration Opt-Out." If you opt out, disputes will be resolved in the courts specified in Section 18.1.
19. General Provisions
19.1 Entire Agreement
These Terms, together with the Privacy Policy and any other agreements expressly incorporated herein, constitute the entire agreement between you and Tropiq Inc. regarding the Service and supersede all prior agreements or understandings.
19.2 Severability
If any provision of these Terms is held invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions remain in full force.
19.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.
19.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets, subject to the notice requirements in Section 4.4 of the Privacy Policy.
19.5 Force Majeure
Tropiq Inc. is not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, government actions, internet or infrastructure disruptions, or third-party data provider outages.
19.6 Notices
We may send notices to you via email to your registered address or through in-app notifications. Legal notices to us must be sent to support@tropiq.app and 131 Continental Dr Suite 305, Newark, DE 19713. Notices are effective upon delivery or, for email, upon sending to the address on file.
19.7 Changes to Terms
We will classify changes to these Terms as material or non-material. For non-material changes (clarifications, formatting, contact updates), we will update the "Last Updated" date and post in-app notice. For material changes, we will provide at least 30 days' advance notice by email. Your continued use of the Service after the effective date of a material change constitutes your acceptance of the revised Terms. If you do not accept a material change, you may close your account before the change takes effect; we will provide a pro-rata refund for any prepaid subscription period if you close your account for this reason.
20. Contact Information
If you have any questions about these Terms, please contact us:
Tropiq Inc. Attn: Legal 131 Continental Dr Suite 305 Newark, DE 19713 Email: support@tropiq.app
These Terms of Service were last reviewed and updated on February 24, 2026.